At East Riding Sacks, quality is at the heart of everything we do. Our values reflect why quality matters to us and our customers:
1. Vision:
To be the United Kingdom’s leading sack and bag manufacturer, delivering high-quality products through sustainable, safe, and efficient operations while fostering a motivated, engaged, and skilled workforce.
2. Mission:
To provide exceptional products and service to our customers, underpinned by a culture of continuous improvement in Sales, HR, Production, and QHSE, achieving profitable growth and industry recognition.
3. Core Values:
East Riding Sacks’ core values underpin the way the company operates, makes decisions, and engages with customers, employees, and partners. These values reflect the company’s heritage, scale, and long-term commitment to excellence in paper sack and bag manufacturing.
3.1. Quality:
Quality is fundamental to everything East Riding Sacks does. The company is committed to producing consistently high-quality paper sacks and bags that meet or exceed customer specifications, regulatory requirements, and industry standards. Investment in technology, processes, and skills ensures product integrity, reliability, and continuous improvement.
3.2. Customer Service:
East Riding Sacks places customers at the centre of its business. The company is focused on building long-term partnerships through responsive service, technical support, and dependable delivery. Understanding customer needs and providing tailored solutions are key to maintaining trust and loyalty in a competitive market.
3.3. Technical Excellence:
The company values technical expertise and innovation, drawing on its extensive experience and in-house knowledge to develop bespoke products, processes, and equipment. This technical capability enables East Riding Sacks to solve complex packaging challenges and deliver differentiated solutions.
3.4. Reliability and Accountability:
East Riding Sacks is committed to being a reliable and accountable partner. Clear ownership of responsibilities, strong governance, and transparent communication ensure commitments are met and issues are addressed promptly and professionally.
3.5. Sustainability and Responsibility:
Environmental responsibility is a core value of the business. East Riding Sacks is dedicated to sustainable manufacturing practices, responsible sourcing, waste reduction, and continuous improvement of its environmental performance, supporting customers’ sustainability objectives and regulatory requirements.
3.6. People and Continuous Improvement:
The company values its people as a key driver of success. East Riding Sacks fosters a culture of teamwork, safety, respect, and continuous improvement, encouraging skills development, engagement, and innovation at all levels of the organisation.
